Privacy Policy

Last updated: October 2026

1. Who we are

Ridgepoint Solutions Pty. Ltd. trading as Ridgepoint Roofing (ABN 83 699 748 733) (“we”, “us”, “our”) operates the website at https://ridgepoint.net.au/. We are a roofing contractor based in Canberra, ACT, Australia.

2. Information we collect

We collect personal information you provide directly to us, including:

Name, email address, and phone number submitted via our contact form
Details about your roofing enquiry or project
Technical data such as IP address, browser type, and pages visited (via Google Analytics / Google Tag)

3. How we use your information

We use the information we collect to:

Respond to your enquiries and provide roofing quotes
Communicate with you about your project
Improve our website and services
Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Cookies and analytics

Our website uses Google Analytics (including Google Ads conversion tracking, tag ID AW-18322653709) to understand how visitors use our site. This service may set cookies and collect anonymised usage data. You can opt out via Google’s opt-out tool.

5. Data storage and security

Your information is stored securely and we take reasonable steps to protect it from unauthorised access, disclosure, or misuse. Contact form submissions are sent to us by email from our website.

6. Your rights

Under the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information (subject to legal obligations)
Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

To exercise these rights, contact us at contact@ridgepoint.net.au.

7. Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the updated policy.